Why Self Service?
How it is beneficial for hotel Owners / Management?
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Making your Guests ATMA-NIRBHAR for all thier service-requirement during thier stay at your Hotel.
By empowering your Esteemed Guests with this Self-Service Tool:
- The hotel-staffs can be engaged in other productive works.
- Bring Accountibility and tracking all services provided to the Guests.
- Helps in expedition of services provided to the Guest, as the system keeps a record of Actual Request time V/S Service provided time.
- Helps in automation of services.
- Minimizes Data-entry, as Guest do them for you.
- Minimizes Typing errors in Registration Form, which often results in Dis-Satisfaction of Guests.
- No more complaints from Guest on wrong food served against thier orders, Guest is doing the Entry.
- Guest Happy, as the time spent in Reception is minimised during Check-ins [Self-Checkin].
- Guest Happy, as the time spent in Reception is minimised during Check-out [Self-Payment].
- Get Valuable Feed-backs from Guest, during thier stay, to look in their grivances and sort them out during thier current stay only.
- Minimise Waiting time in Restaurant and Bar. This results in more Guests being served, resulting in more sales.
- Cash Handling means, Chances of theft. Encourage online-payments. Keep your Staff faithful and not loose them.
Features
Check The Features
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Self Check-In
- Now, like pre-checkin of flights, let the guest do it from mobile.
- So, almost no waiting time in reception for guests.
- Now, Reception can handle multiple guests at the same time.
- No more spelling mistakes in Guest name and address.
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View Registration
- Guest can view thier registration card for any discrepancies or spelling mistake.
- Thus, helping in hastle-free checkout.
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Room Service
- Allows Guest to give order for food.
- Orders can be given, even if not in room.
- Expedition of service, as data entry at operator level is almost NIL.
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House Keeping
Guests can make request for services like cleaning, towel and bedsheet changes, Laundry pickup and all other service requests.
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Restaurant Menu
- Digital menu card like that of Swiggy / Zomato.
- Always updated with Any changes in Rates.
- Showing available menu list only at any point of time.
- So, Guest can plan before visiting the restaurant. Waiting time minimised.
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Bar Menu
- Digital menu card like that of Swiggy / Zomato.
- Always updated with Any changes in Rates.
- Showing available menu list only at any point of time.
- So, Guest can plan before visiting the restaurant. Waiting time minimised.
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Stay Extension
Guest can make request for extending thier stay, if required. However, this will be confirmed from reception, after checking the availability.
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Estimate
- Guest remains updated with thier bills at any point of time.
- Can check the details of services availed.
- Reception becomes free from such enquiries from Guests.
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Make Payment
- Making safe and secured online payments by guests.
- No fear of thier secret PINs getting compromised.
- No need to be in the Reception for making payments.
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Request Bill
- Guest can make request for check out from thier room.
- Make balance payment online as well.
- So no more waiting at the reception area before checkout.
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Download Bill
- Once the bill is made and settled, Guest can download the soft copy of the same for thier record.
- No more hard copy.
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Feedback Form
- Guest can provide thier feedback during the stay or before checkout.
- Improves the services of the hotel as this goes directly to the management for evaluation.
Contact Us
Feel Free To Contact Us